Frequently Asked Questions
Everything you need to know about our luxury writing instruments.
Are your Montblanc pens 100% authentic?
Yes, every Montblanc pen we sell is guaranteed 100% authentic and comes with a signed certificate of authenticity and the original manufacturer's packaging.
How should I care for and clean my fountain pen?
To maintain optimal performance, we recommend flushing your nib with lukewarm water every 4-6 weeks or whenever you change ink colors. Avoid using detergents or hot water.
What is your return policy for luxury pens?
We offer a 30-day return policy for unused items in their original condition. Please note that personalized or engraved pens are final sale and cannot be returned.
Do you offer international shipping?
Yes, we provide secure, insured international shipping to over 50 countries. Delivery times vary by location but typically range from 5 to 10 business days.
Can I have my Montblanc pen engraved?
We offer professional laser engraving services on the cap or clip of most models. You can select your font and text directly on the product page before adding the item to your cart.
Does my purchase include a warranty?
All Montblanc writing instruments come with a 2-year international manufacturing warranty that covers defects in materials and workmanship.